Useful vocabulary you might come across during a conference call:

✅ Absent: 

Adjective, to not be present.

Ex: A number of the team are absent today.

✅ Address:

Verb, to formally talk about something.

Ex: There are a number of issues that we need to address today.

✅ Adjourn:

Verb, to stop something until a later date.

Ex: I suggest that we adjourn now and talk about this matter next time.

✅ Agenda:

Noun, a list or schedule of matters to be dealt with.

Ex: First on the agenda is whether or not to give everyone a bonus.

✅ AOB:

Abbreviation, (Any Other Business) an item on the agenda where miscellaneous or random points are dealt with.

Ex: Well that’s everything important covered. Any Other Business, anyone?

✅ Hold on:

Informal, to wait.

Ex: Hold on, I’ve got another call waiting, I’ll be right back.

✅ Hang up:

Informal, refers to literally putting the phone down and means to finish a call.

Ex: We’ve covered everything we needed to talk about so I’m going to hang up now.

✅ Turn over:

Verb phrase, to show that it’s someone else’s turn to speak.

Ex: I’d like to turn the conference over to…[someone’s name]…now.

✅ Log in:

Verb phrase, to enter or sign into a system.

Ex: First log into Skype, then join the group chat.

What do you think is the most challenging when participating in conference calls in English? Tell us in the comments section.

We hope this lesson has been helpful for you.

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